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We are here to serve you.

Our office hours are Tuesdays, 1:00-4:00 p.m. or Thursdays, 9:00 a.m. to 12:00 p.m. If you have questions about your bill or to obtain additional information, please call during these hours or leave a message and we will return your call. You may also reach us via email, or through our Contact Us page.

If you must stop by the office, please follow these best practices/guidelines for minimizing the potential for exposure to Covid-19 :

  • Only one customer in the office at at time
  • Wear a facemask
  • Practice social distancing of 6"
  • Do not enter if you feel sick

If you need to make a payment, you may do so Online by Clicking Here, or pay by check either by mail or place your payment in our dropbox in front of the office. 

If you need to pay your bill in cash, please call the office during our call-in hours to make appropriate arrangements and adhere to the best practices/guidelines for Covid-19 prevention.

If you are having difficulty paying your water bill during this time, please contact us.

Thank you for your understanding.

Phone: (530) 343-1594

Email: info@didwater.org

Payment Dropbox: 9418-C Midway, Durham

Mailing Address: P.O. Box 98, Durham, CA 95938